Trading Terms

Introduction

These Trading Terms ("Terms") govern the sale of products ("Products") by Tillrollcompanyltd to you. By placing an order for Products, you agree to be bound by these Terms. If you do not agree to these Terms, you may not purchase our Products.

Orders

Order Acceptance

All orders are subject to acceptance by the Company. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our credit and fraud avoidance department. If your order is canceled after your payment has been processed, we will issue a full refund.

Order Process

To place an order, you must provide complete and accurate information as requested during the order process. This includes your name, shipping address, billing address, email address, and payment information. By placing an order, you represent and warrant that all information you provide is accurate and that you are authorized to use the payment method provided.

Order Changes and Cancellations

You may request changes to or cancellation of your order by contacting our customer service team as soon as possible. We will make every effort to accommodate your request, but we cannot guarantee that changes or cancellations will be possible once the order has been processed.

Pricing and Payment

Pricing

All prices for Products are listed in the currency specified on our website and are exclusive of applicable taxes, duties, and shipping costs. We reserve the right to change prices at any time without notice. The price charged for a Product will be the price in effect at the time the order is placed.

Payment

We accept various forms of payment as indicated on our website. By submitting your payment information, you authorize us to charge the specified amount to your chosen payment method. If we do not receive payment authorization or if any authorization is later canceled, we may immediately terminate or suspend your order.

Shipping and Delivery

Shipping

We will arrange for the shipment of the Products to the address you specify in your order. Shipping and handling fees may apply and will be disclosed at the time of purchase. We are not responsible for any delays in shipment due to circumstances beyond our control, including but not limited to carrier delays, customs processing, or other unforeseen events.

Delivery

Delivery times are estimates and are not guaranteed. The risk of loss and title for Products pass to you upon our delivery to the carrier. If you do not receive your order within the estimated delivery time, please contact our customer service team for assistance.

Returns and Refunds

Returns

We accept returns of Products in accordance with our Return Policy, which is available on our website. To initiate a return, you must contact our customer service team and follow the instructions provided. Returned Products must be in their original condition and packaging.

Refunds

Refunds will be issued to the original payment method used for the purchase. Once we receive and inspect the returned Products, we will process your refund within a reasonable timeframe. Shipping and handling fees are non-refundable.

Warranties and Disclaimers

Product Warranties

We warrant that the Products will be free from defects in material and workmanship for a specified period from the date of purchase, as stated in our Warranty Policy available on our website. This warranty does not cover damage caused by misuse, abuse, or improper handling.

Disclaimers

Except as expressly provided in these Terms or our Warranty Policy, the Products are provided "as is" without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event will the Company be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your use of the Products, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory.

Governing Law

These Terms and any disputes arising out of or related to these Terms or the purchase of Products will be governed by and construed in accordance with the laws of the jurisdiction in which the Company is located, without regard to its conflict of law principles.

Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website. Your continued purchase of Products after the posting of changes constitutes your acceptance of such changes.